Horizon Jets Privacy Policy
Last updated: 5/28/2025
At Horizon Jets (“we,” “us,” or “our”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our services, visit our website, or interact with us, in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations.
By using our services or accessing our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide our services and enhance your experience with Horizon Jets. The types of information we collect include:
Personal Identifiers: Name, email address, mailing address, phone number, and identification details (e.g., driver’s license or passport).
Travel Information: Booking details, travel history, flight preferences, and special requests.
Financial Information: Credit card details, billing information, and payment history.
Communications Data: Information from your inquiries, feedback, or when you communicate with us via customer service, email, or SMS.
Online Information: Data collected through cookies and similar technologies, including IP addresses, browser types, and interaction data from our website and mobile apps.
2. How We Use Your Information
Horizon Jets uses your personal information to:
Deliver and manage bookings, travel services, and Jet Card programs.
Provide customer support and personalized service.
Send promotional communications and newsletters (with your consent).
Ensure legal and regulatory compliance.
Detect and prevent fraud and maintain data security.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties as follows:
Service Providers: Such as payment processors, IT services, and CRM platforms (e.g., HubSpot).
Legal Requirements: To comply with law, legal proceedings, or regulatory obligations.
Business Transfers: In the event of a merger, acquisition, or sale.
With Your Consent: For purposes you explicitly authorize.
4. SMS Terms and Conditions
If you opt in to receive SMS alerts from Horizon Jets:
Message Frequency: You may receive messages related to bookings, promotions, or updates. Frequency may vary.
Opt-Out: Reply “STOP” to unsubscribe at any time.
Help: Reply “HELP” or contact support@horizonjets.com.
Data Use: Your phone number will not be sold or shared with third parties for marketing.
5. Your Privacy Rights
Depending on your location, you may have the right to:
Access personal data we hold about you.
Request correction or deletion of your data.
Opt-out of marketing and certain data uses.
Receive your data in a portable format.
File complaints without discrimination.
To exercise these rights, contact: privacy@horizonjets.com
6. CCPA Privacy Notice (California Residents)
If you reside in California, you may:
Request a list of personal information collected and disclosed.
Know the identity of third parties to whom data was shared.
Request deletion or modification of your data.
We verify identity before honoring requests and do not sell your personal data. To request access or disclosures, contact us at: privacy@horizonjets.com
7. Cookies and Tracking Technologies
We use cookies and similar tools to:
Improve site functionality.
Track usage patterns.
Personalize user experience.
Deliver targeted advertisements.
You can manage cookies through your browser settings.
8. Data Security
We use industry-standard safeguards including encryption, secure servers, and access controls to protect your personal data. However, no system is 100% secure.
9. Data Retention
We retain your data only as long as necessary for business or legal purposes. Once no longer needed, we securely delete or anonymize it.
10. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect data from minors.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted with a new effective date. We encourage you to review it regularly.
12. Contact Us
privacy@horizonjets.com(800) 555-8787[Insert Business Address]
Effective Date: 5/28/2025
