Horizon Jets Terms of Service

Last updated: 5/28/2025

These Terms of Service (“Terms”) govern your use of the Horizon Jets website, mobile applications, and aviation services, including private jet charters, Jet Card memberships, and aircraft sales or acquisitions. By accessing our services or website, you agree to be bound by these Terms.


1. Scope of Services

Horizon Jets facilitates access to private aviation solutions, including:

  • On-demand charter flights.

  • Jet Card programs offering pre-purchased flight hours.

  • Aircraft brokerage services for sales and acquisitions.

All flights are operated by FAA-certified Part 135 air carriers. Horizon Jets acts as an agent on behalf of clients, arranging services with third-party operators.


2. User Responsibilities

By using our services, you agree to:

  • Provide accurate and current personal and payment information.

  • Use services only for lawful purposes.

  • Not interfere with, hack, or misuse our website or booking systems.


3. Bookings & Payments

  • All flight bookings are subject to availability and confirmation by the operator.

  • Pricing may vary based on aircraft type, schedule, weather, and routing.

  • Payment terms will be outlined in the client agreement or quote.

  • Deposits may be required to secure bookings.

Jet Card purchases are governed by a separate agreement detailing terms, flight credit, blackout dates, and refund policies.


4. Cancellations & Refunds

  • Charter cancellation terms vary by operator and will be disclosed during booking.

  • Late cancellations may be subject to fees up to 100% of quoted cost.

  • Jet Card hours are non-refundable unless otherwise specified in your agreement.


5. Limitation of Liability

  • Horizon Jets is not liable for delays, cancellations, mechanical issues, or acts of God.

  • We do not assume responsibility for operator performance or crew conduct.

  • Our liability is limited to the amount paid by the client for a specific flight or service.


6. Intellectual Property

All content on the Horizon Jets website—including logos, designs, text, and images—is owned by or licensed to Horizon Jets. You may not reproduce or distribute any content without written permission.


7. Privacy & Data Use

Use of our services is subject to our [Privacy Policy], which outlines how we collect, use, and protect your personal information.


8. SMS Communications

By opting into SMS notifications, you consent to receive texts related to flight updates, promotions, or client services. Message and data rates may apply. You may opt out at any time by replying “STOP.”


9. Modifications to Terms

We may revise these Terms at any time. Changes will be posted on our website with an updated revision date. Continued use of the site or services implies acceptance of the revised Terms.


10. Governing Law

These Terms are governed by the laws of the State of Massachusetts, without regard to conflict of laws. Disputes shall be resolved in the courts of [Insert Jurisdiction].


11. Contact Information

Horizon Jets
support@horizonjets.com
(800) 555-8787
[Insert Business Address]


Effective Date: 5/28/2025